Privacy Policy
How Tunevora collects, uses, and protects information.
1. Introduction and scope
This Privacy Policy explains how Tunevora may collect, use, disclose, store, and protect information when you use Tunevora applications, websites, music services, artist tools, subscription features, event features, and support channels.
2. Account and profile information
Tunevora may collect information such as your name, display name, username, email address, profile image, country or region, account preferences, subscription status, and other profile details you choose to provide.
3. Listening and activity information
Tunevora may process searches, listening history, recently played content, likes, follows, playlists, queues, downloads, recommendations, notification interactions, and other activity needed to operate and personalize the service.
4. Artist and creator information
For artist accounts, Tunevora may process stage names, biographies, verification information, uploaded music, artwork, release metadata, analytics, earnings information, payment history, withdrawal requests, event details, and ticket activity.
5. Device, technical, and location information
Tunevora may receive device type, operating system, app version, browser information, language, approximate region, network information, diagnostic data, crash reports, and performance information. Where permitted, approximate location may be used for localization, analytics, security, or relevant advertising.
6. Transaction information
When you purchase a subscription or ticket, Tunevora may process transaction references, payment status, amount, currency, selected plan or product, and related billing records. Trusted payment processors may handle sensitive payment credentials directly.
7. How information is used
Information may be used to create and manage accounts, authenticate users, stream and deliver content, personalize recommendations, provide artist tools, process transactions, send service communications, prevent fraud, enforce policies, improve performance, provide support, and comply with legal obligations.
8. Communications
Tunevora may send account verification, security alerts, password recovery messages, transaction confirmations, subscription updates, artist or content notifications, service announcements, and support responses. Optional communications can be managed where settings are available.
9. Service providers
Tunevora may work with trusted providers supporting authentication, cloud infrastructure, media delivery, payment processing, communications, analytics, fraud prevention, security, advertising, and customer support.
10. Information sharing
Tunevora does not sell personal information. Information may be shared when necessary to operate the service, complete authorized transactions, protect users, investigate abuse, enforce policies, comply with law, or respond to valid legal requests.
11. Public information
Information you choose to publish may be visible to others, including public profiles, stage names, artist biographies, music, artwork, public playlists, and event details.
12. Cookies and similar technologies
On web services, Tunevora may use cookies or similar technologies for sign-in, security, preferences, analytics, performance, personalization, and legally permitted advertising.
13. Data retention
Tunevora retains information only as long as reasonably necessary to provide services, maintain accounts, complete transactions, resolve disputes, prevent fraud, and comply with legal obligations.
14. Security
Tunevora uses reasonable technical and organizational measures intended to protect information. No system can guarantee absolute security.
15. Your privacy rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of eligible personal information.
16. Children’s privacy
Tunevora is not intended for individuals below the minimum age required by applicable law without valid parental or guardian authorization.
17. International processing
Information may be processed in countries where Tunevora or trusted service providers operate. Where required, reasonable safeguards will be used.
18. Policy updates
Tunevora may update this policy to reflect new features, legal requirements, security improvements, or operational changes.
19. Contact
Privacy questions or eligible requests may be submitted to support@tunevora.com.